Datenschutzerklärung

Datenschutz

Privacy Policy

1. Access Data and Hosting

2. Data Processing for Contract Fulfilment and Contact

2.1 Data Processing for Contract Fulfilment

2.2 Customer Account

2.3 Contact

3. Data Processing for the Purpose of Shipping
Disclosure of Data to Shipping Service Providers for the Purpose of Delivery Notification

4. Data Processing for Payment

4.1 Data Processing for Transaction Handling

4.2 Data Processing for the Purpose of Fraud Prevention and the Optimisation of our Payment Processes

4.3 Identity and Credit Checks when Selecting Klarna Payment Services

4.4 Identity and Credit Checks when Selecting Purchase on Account via PayPal and Ratepay

4.5 Engagement of Debt Collection Service Providers

5. Advertising by Email, Post, Telephone

5.1 Email Newsletter with Sign-up, Newsletter Tracking with Separate Consent

5.2 Email Newsletter without Sign-up and Your Right to Object

5.3 Newsletter Dispatch

5.4 Sending of Review Requests by Email

5.5 Postal Advertising and Your Right to Object

5.6 Telephone Advertising

6. Cookies and Other Technologies

6.1 General Information

6.2 Use of the Usercentrics Consent Management Platform for Managing Consents

6.3 Information on Third-Country Transfers (Transfer of Data to Third Countries)

7. Use of Cookies and Other Technologies

7.1 Use of Adobe Services

7.2 Use of Google Services

7.3 Use of Facebook Services

7.4 Other Providers of Web Analytics and Online Marketing Services

8. Integration of the Trusted Shops Trustbadge / Other Widgets

8.1 Data Processing when Integrating the Trustbadge / Other Widgets

8.2 Data Processing after Order Completion

9. Social Media

9.1 Social Buttons from Facebook (by Meta), Instagram (by Meta)

9.2 Our Online Presence on Facebook (by Meta), Instagram (by Meta), Youtube

10. Contact Options and Your Rights

10.1 Your Rights

10.2 Contact Options

The controller responsible for data processing is:

Tobias Huber
Zwischen den Wegen 34
78239 Rielasingen-Worblingen
Email: t.huber@elke-plastic.com
Telephone: 07731924430

We are delighted by your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any information about yourself. Each time a website is accessed, the web server merely automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the volume of data transferred and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in a correct presentation of our offering in accordance with Art. 6(1)(1)(f) GDPR.
All access data is deleted no later than seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers within the framework of processing on our behalf. Unless otherwise explained within this privacy policy, all access data as well as all data collected in the forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

The adequacy decision for the USA serves as the basis for the third-country transfer, insofar as the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: standard data protection clauses of the European Commission.

Our service providers are based and/or use servers in these countries: Australia, India, Singapore.
There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: standard data protection clauses of the European Commission

2. Data Processing for Contract Fulfilment and Contact

2.1 Data Processing for Contract Fulfilment

For the purpose of contract fulfilment (incl. enquiries about and the handling of any existing warranty and performance-default claims as well as any statutory update obligations) in accordance with Art. 6(1)(1)(b) GDPR, we collect personal data when you voluntarily provide it to us in the course of your order. Mandatory fields are marked as such, as in these cases we absolutely require the data for contract fulfilment and cannot dispatch the order without it being provided. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on its disclosure to our service providers for the purpose of order, payment and shipping handling, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data is restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law in accordance with Art. 6(1)(1)(c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(1)(a) GDPR or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

Merchandise management system

For order and contract processing we use merchandise management systems from external service providers. Our service providers act for us within the framework of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

2.2 Customer Account

Insofar as you have given your consent to this in accordance with Art. 6(1)(1)(a) GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be carried out either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(1)(a) GDPR or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

2.3 Contact

In the course of customer communication, we collect personal data to process your enquiries in accordance with Art. 6(1)(1)(b) GDPR when you voluntarily provide it to us when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such, as in these cases we absolutely require the data to process your contact request. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(1)(a) GDPR or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

3. Data Processing for the Purpose of Shipping

For the fulfilment of the contract in accordance with Art. 6(1)(1)(b) GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Disclosure of Data to Shipping Service Providers for the Purpose of Delivery Notification

Insofar as you have given us your express consent to this during or after your order, we will, on the basis of this consent in accordance with Art. 6(1)(1)(a) GDPR, pass on your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data Processing for Payment

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the payment method selected, we pass on the data necessary for processing the payment transaction to our technical service providers, who act for us within the framework of processing on our behalf, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract in accordance with Art. 6(1)(1)(b) GDPR. In some cases, the payment service providers collect the data necessary for processing the payment themselves, e.g. on their own website or via a technical integration in the order process. In this respect, the privacy policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

4.2 Data Processing for the Purpose of Fraud Prevention and the Optimisation of our Payment Processes

Where applicable, we provide our service providers with further data which they use, together with the data necessary for processing the payment, as our processors for the purpose of fraud prevention and the optimisation of our payment processes (e.g. invoicing, handling of disputed payments, supporting accounting). In accordance with Art. 6(1)(1)(f) GDPR, this serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in safeguarding ourselves against fraud and in efficient payment management.

4.3 Identity and Credit Checks when Selecting Klarna Payment Services

Klarna direct debit, purchase on account via Klarna, Klarna instalment purchase
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6(1)(1)(a) GDPR that we may transmit to Klarna the data necessary for processing the payment and for an identity and credit check. In Germany, the credit agencies named in Klarna’s privacy policy may be used for the identity and credit check. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, performance or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may have the consequence that we can no longer offer you certain payment options. You can also revoke your consent to this use of the personal data at any time directly to Klarna.

4.4 Identity and Credit Checks when Selecting Purchase on Account via PayPal and Ratepay

If you decide to use the payment method purchase on account (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6(1)(1)(a) GDPR that we may transmit to Ratepay the data necessary for processing the payment and for an identity and credit check. In Germany, the credit agencies named in Ratepay’s privacy policy may be used for the identity and credit check. Ratepay uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, performance or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may have the consequence that we can no longer offer you certain payment options. Additional information on data protection at PayPal can be found here.

4.5 Engagement of Debt Collection Service Providers

We pass on your data to a commissioned debt collection service provider, Akzepta Inkasso GmbH, Elsenheimerstraße 43, 80687 Munich, Germany, insofar as our payment claim has not been settled despite a prior reminder. In this case, the claim is collected directly by the debt collection service provider. This serves the fulfilment of the contract in accordance with Art. 6(1)(1)(b) GDPR as well as the protection of our legitimate interests, which prevail in the context of a balancing of interests, in the effective assertion or enforcement of our payment claim in accordance with Art. 6(1)(1)(f) GDPR.

5. Advertising by Email, Post, Telephone

5.1 Email Newsletter with Sign-up, Newsletter Tracking with Separate Consent

If you sign up for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter on the basis of your consent in accordance with Art. 6(1)(1)(a) GDPR.
You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
After you unsubscribe, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(1)(a) GDPR or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

If you have additionally given us your consent in accordance with Art. 6(1)(1)(a) GDPR to analyse our newsletters, we also analyse your engagement with our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns („Newsletter Tracking“).

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following „newsletter data“

the page from which the page was requested (so-called referrer URL),
the date and time of access,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of sign-up and confirmation

and the single-pixel technologies with your email address or your IP address and, where applicable, an individual ID. Links contained in the newsletter may also contain this ID.

You can unsubscribe from newsletter tracking at any time, either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information is stored for as long as you are subscribed to the newsletter.

5.2 Email Newsletter without Sign-up and Your Right to Object

If we receive your email address in connection with the sale of goods or a service and you have not objected to this, we reserve the right to regularly send you offers by email for products similar to those already purchased from our range, on the basis of § 7(3) of the German Act Against Unfair Competition (UWG). This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in addressing our customers for advertising purposes in accordance with Art. 6(1)(1)(f) GDPR.
You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.
After you unsubscribe, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(1)(a) GDPR or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

5.3 Newsletter Dispatch

The newsletter and the newsletter tracking described above are, where applicable, also dispatched by our service providers within the framework of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

5.4 Sending of Review Requests by Email

Insofar as you have given us your express consent to this during or after your order in accordance with Art. 6(1)(1)(a) GDPR, we use your email address for the request to submit a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. After your consent has been revoked, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(1)(a) GDPR or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

The review requests are, where applicable, also dispatched by our service provider Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops").

In the course of sending review requests, we receive information on the respective status from Trusted Shops (e.g. whether the review request was sent and whether it arrived). This takes place in accordance with Art. 6(1)(1)(f) GDPR to fulfil our legitimate interest in receiving information about the review invitations in order, where applicable, to make optimisations based on it, as well as to fulfil the legitimate interest of Trusted Shops in being able to offer this service.

For the sending of review requests and for the collection and display of review or status information, we are jointly responsible together with Trusted Shops.

Within the framework of the joint responsibility existing between us and Trusted Shops, for data protection questions and to assert your rights please contact Trusted Shops by preference, whose contact options you can find here. Further information on data protection can be found via the following link here. Regardless of this, you can also always contact us using the contact option described in this privacy policy. Your enquiry will then, if necessary, be forwarded to the other controller for response.

5.5 Postal Advertising and Your Right to Object

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by letter post. This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in addressing our customers for advertising purposes in accordance with Art. 6(1)(1)(f) GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
After your consent has been revoked, we delete your address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(1)(a) GDPR or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

5.6 Telephone Advertising

Insofar as you have given your consent to this in accordance with Art. 6(1)(1)(a) GDPR, we use the data required for this or separately provided by you for our own advertising purposes, e.g. to provide information about interesting offers and our products. You can revoke your consent at any time, either by sending a message to the contact option described in this privacy policy or by giving verbal notice during any call. After revocation, we delete your telephone number, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

6. Cookies and Other Technologies

6.1 General Information

In order to make the visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). You can find the storage duration in the overview in the cookie settings of your web browser.

Protection of privacy on end devices

When using our online offering, we use strictly necessary technologies in order to be able to provide the telemedia service you have expressly requested. The storage of information on your end device or the access to information that is already stored on your end device does not require consent in this respect.

For functions that are not strictly necessary, the storage of information on your end device or the access to information that is already stored on your end device requires your consent. We point out that if consent is not given, parts of the website may not be fully usable. Any consents you have given remain in effect until you adjust or reset the respective settings on your end device.

Any subsequent data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, the IP address, time of the visit, device and browser information as well as information about your use of our website (e.g. information about the content of the shopping cart) are collected and processed. In the context of a balancing of interests, this serves our prevailing legitimate interests in an optimised presentation of our offering in accordance with Art. 6(1)(1)(f) GDPR.

In addition, we use technologies to fulfil the legal obligations to which we are subject (e.g. in order to be able to demonstrate consents to the processing of your personal data) as well as for web analytics and online marketing. Further information on this, including the respective legal basis for the data processing, can be found in the following sections of this privacy policy.
Where applicable, we also use technologies that are not individually listed in this privacy policy. More detailed information on these technologies, including the respective legal basis for the data processing, can be found on the Usercentrics platform.
You can reach it by clicking on the fingerprint button in the bottom right or left corner of the page.

Cookie settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies in accordance with Art. 6(1)(1)(a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
Alternatively, you can click on the fingerprint button in the bottom right or left corner of the page. If cookies are not accepted, the functionality of our website may be restricted.

6.2 Use of the Usercentrics Consent Management Platform for Managing Consents

On our website we use the Usercentrics Consent Management Platform („Usercentrics“) in order to inform you about the cookies and the other technologies that we use on our website, as well as to obtain, manage and document your consent, where legally required, to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6(1)(1)(c) GDPR to fulfil our legal obligation in accordance with Art. 7(1) GDPR, to which we are subject, to be able to demonstrate your consent to the processing of your personal data. Usercentrics is an offering of Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a so-called server log file, which also contains your anonymised IP address, the date and time of the visit, device and browser information as well as information about your consent behaviour. Your data is deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6(1)(1)(a) GDPR or we reserve the right to use the data beyond this in a manner permitted by law and about which we inform you in this statement.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for the third-country transfer, insofar as the respective service provider is certified. A certification exists.

6.3 Information on Third-Country Transfers (Transfer of Data to Third Countries)

We use technologies from service providers on our website whose registered office and/or server locations may be in third countries, outside the EU or the EEA. If there is no adequacy decision by the EU Commission for that country, an adequate level of data protection is to be ensured by means of other suitable safeguards. Suitable safeguards in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection rules (Binding Corporate Rules) are in principle possible, but require a prior assessment by the contracting parties as to whether an adequate level of protection can be ensured. According to the case law of the CJEU, it may be necessary to take additional protective measures for this purpose.

With the technology providers we use that process personal data in a third country, we have in principle agreed the standard data protection clauses issued by the EU Commission. Where possible, we also agree additional safeguards intended to ensure that an adequate level of data protection is guaranteed in the third countries without an adequacy decision.

Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. For these cases we ask you, if necessary, in the context of cookie consent, for your consent in accordance with Art. 49(1)(a) GDPR to the transfer of your personal data to a third country.
In particular, there is the risk that local authorities of the third country may, from a European data protection perspective, obtain access rights to your personal data that are not sufficiently restricted, that we as the data exporter or you as the data subject do not become aware of this and/or that you may also not have sufficient legal remedies available to prevent this and/or to take action against such access.

In particular, the following countries currently count among the third countries without an adequacy decision of the EU Commission (example list):

China
Russia
Taiwan

You can find out which third countries we transfer data to in the privacy notices for the respective tool used and/or service we use for consent management / Consent Manager Platform (CMP).

7. Use of Cookies and Other Technologies

On our website we use the following cookies and other technologies from third-party providers. Unless otherwise stated for the individual technologies, this takes place on the basis of your consent in accordance with Art. 6(1)(1)(a) GDPR. Once the purpose ceases to apply and the use of the respective technology by us ends, the data collected in this connection is deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and Other Technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

7.1 Use of Adobe Services

We use the technologies presented below of Adobe Systems, Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland („Adobe“). The information automatically collected by the Adobe technologies about your use of our website is generally transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. Insofar as your IP address is collected via the Adobe technologies, it is shortened before storage on Adobe’s servers by activating the corresponding settings, or completely replaced by a generic IP address.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for the third-country transfer, insofar as the respective service provider is certified. A certification exists.

Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Adobe Fonts

For a uniform presentation of the content on our website, the script code „Adobe Fonts“ collects data (IP address, time of the visit, device and browser information), transmits it to Adobe and subsequently processes it. We have no influence on this subsequent data processing. The data processing takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR.

7.2 Use of Google Services

We use the technologies presented below of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The information automatically collected by the Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, the data processing takes place on the basis of an agreement between joint controllers concluded for the respective technology in accordance with Art. 26 GDPR.

Further information about the data processing by Google can be found in Google’s privacy notices.

Our service providers are based and/or use servers in countries outside the EU and the EEA, for which the European Commission has determined an adequate level of data protection by decision.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of the visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded for processing to further servers of Google. The data processing takes place on the basis of an agreement on processing on our behalf by Google.

For the purpose of optimised marketing of our website, we have activated the data sharing settings for "Google products and services" . This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google’s services. The data sharing with Google within the framework of these data sharing settings takes place on the basis of an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimised marketing of our website, we use the so-called User-ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data across one or more sessions on our online presences and thus analyse your user behaviour across devices and sessions.

For web analysis, the Google Analytics extension function Google Signals enables so-called „cross-device tracking“. Insofar as your internet-enabled devices are linked to your Google account and you have activated the „personalised advertising“ setting in your Google account, Google can create reports about your usage behaviour (in particular the cross-device number of users) even if you switch your end device. No processing of personal data takes place by us in this respect; we only receive statistics created on the basis of Google Signals.

For web analysis and advertising purposes, the Google Analytics extension function, the so-called DoubleClick cookie, enables your browser to be recognised when visiting other websites. Google will use this information to compile reports on website activity and to provide further services connected with website use.

If you do not give us consent in accordance with Art. 6(1)(1)(a) GDPR to the use of Google Analytics, no cookies are stored on or read from your device. The data processing described in the previous paragraphs does not take place. In order to close gaps in web analysis through behavioural and conversion modelling, pings with data (user agent, information about your consent behaviour, screen resolution, IP address) are sent to Google.

Google AdSense

Our website markets space for third-party adverts via Google AdSense. These adverts are displayed to you in various places on this website. Via the so-called DoubleClick cookie, the display of interest-based advertising is enabled through the collection and processing of data (IP address, time of the visit, device and browser information as well as information about your use of our website) as well as the automatic assignment of a pseudonymous UserID, with the help of which interests are determined on the basis of visits to this and other websites.

Google Ads

For advertising purposes in the Google search results as well as on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of the visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous CookieID and on the basis of the pages you have visited. Any further data processing only takes place if you have activated the „personalised advertising“ setting in your Google account. If, in this case, you are logged in to Google during the visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behaviour via Google Ads Conversion Tracking when you have reached our website via a Google Ads advert. For this purpose, cookies may be used and data (IP address, time of the visit, device and browser information as well as information about your use of our website based on events specified by us such as e.g. visiting a website or newsletter sign-up) may be collected, from which usage profiles are created using pseudonyms.

If you do not give us consent in accordance with Art. 6(1)(1)(a) GDPR to the use of Google Ads, no cookies are stored on or read from your device. The data processing described in the previous paragraphs does not take place. In order to close gaps in web analysis through behavioural and conversion modelling, pings with data (user agent, information about your consent behaviour, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

Google Maps

For the visual display of geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and Google subsequently processes it. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protection against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of the visit, browser information as well as information about your use of our website) and carries out an analysis of your use of our website by means of so-called JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. No reading or storage of personal data from the input fields of the respective form takes place.

Google Fonts

For a uniform presentation of the content on our website, the script code „Google Fonts“ collects data (IP address, time of the visit, device and browser information), transmits it to Google and Google subsequently processes it. We have no influence on this subsequent data processing.

Google Tag Manager

Through the Google Tag Manager we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). The data processing takes place on the basis of an agreement on processing on our behalf by Google.

The use of the Google Tag Manager enables the integration of various services/technologies.
If you do not want the use of individual tracking services and have therefore deactivated them, the deactivation remains in effect for all affected tracking tags that are integrated via the Google Tag Manager.

YouTube Video Plugin

For the integration of third-party content, the YouTube video plugin in the extended data protection mode we use collects data (IP address, time of the visit, device and browser information), transmits it to Google and Google subsequently processes it, only if you play a video.

7.3 Use of Facebook Services

Use of Facebook Pixel

We use the Facebook Pixel within the framework of the technologies presented below of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland („Facebook (by Meta)“ or “Meta Platforms Ireland“). With the Facebook Pixel, data (IP address, time of the visit, device and browser information as well as information about your use of our website based on events specified by us such as e.g. visiting a website or newsletter sign-up) is automatically collected and stored, from which usage profiles are created using pseudonyms.
Within the framework of the so-called advanced matching, information for matching purposes is additionally collected and stored in hashed form, with which individuals can be identified (e.g. names, email addresses and telephone numbers).
For this purpose, when you visit our website, a cookie is automatically set by the Facebook Pixel, which automatically enables your browser to be recognised when visiting other websites by means of a pseudonymous CookieID. Facebook (by Meta) will merge this information with further data from your Facebook account and use it to compile reports on website activity and to provide further services connected with website use, in particular personalised and group-based advertising.
The information automatically collected by the Facebook (by Meta) technologies about your use of our website is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about the data processing by Facebook can be found in Facebook’s (by Meta) privacy notices.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the third-country transfer, insofar as the respective service provider is certified. A certification exists.

Our service providers are based and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: standard data protection clauses of the European Commission.

Facebook Analyses

Within the framework of the Facebook Business Tools, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing takes place on the basis of an agreement on processing on our behalf by Facebook (by Meta). Their analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ads Manager)

Via Facebook Ads, we advertise for this website on Facebook (by Meta) as well as on other platforms. We determine the parameters of the respective advertising campaign. For the exact implementation, in particular the decision on the placement of the adverts to individual users, Facebook (by Meta) is responsible. Unless otherwise stated for the individual technologies, the data processing takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

On the basis of the statistics created via the Facebook Pixel on visitor activities on our website, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.
Within the framework of the advanced matching taking place to determine the respective target group (see above), Facebook (by Meta) acts as our processor.

On the basis of the pseudonymous Cookie-ID set by the Facebook Pixel and the data collected about your usage behaviour on our website, we operate personalised advertising via Facebook Pixel Remarketing.

Via Facebook Pixel Conversions we measure, for web analysis and event tracking, your subsequent usage behaviour when you have reached our website via a Facebook Ads advert. The data processing takes place on the basis of an agreement on processing on our behalf by Facebook (by Meta).

7.4 Other Providers of Web Analytics and Online Marketing Services

Use of Vimeo Video Plugin to Integrate Third-Party Content

For the integration of third-party content, the video plugin of Vimeo Inc., 330 West 34th Street, 5th Floor, New York 10011, USA („Vimeo“) collects data (IP address, time of the visit, device and browser information), transmits it to Vimeo and Vimeo subsequently processes it. The data processing takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Google Analytics is automatically integrated in the Vimeo video plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of the visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is an offering of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The information automatically collected by Google about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded for processing to further servers of Google. We have no influence on or access to the data processing by Vimeo, including the settings and the results of Google Analytics.

Our service providers are based and/or use servers in countries outside the EU and the EEA, for which the European Commission has determined an adequate level of data protection by decision.

8. Integration of the Trusted Shops Trustbadge / Other Widgets

Insofar as you have given your consent to this in accordance with Art. 6(1)(1)(a) GDPR, Trusted Shops widgets are integrated on this website to display the Trusted Shops services (e.g. trustmark, collected reviews) as well as to offer the Trusted Shops products to buyers after an order.

The Trustbadge and the services advertised with it are an offering of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible under data protection law in accordance with Art. 26 GDPR. Within the framework of these privacy notices, we inform you below about the essential contractual contents in accordance with Art. 26(2) GDPR.

Within the framework of the joint responsibility existing between us and Trusted Shops SE, for data protection questions and to assert your rights please contact Trusted Shops by preference, using the contact options provided in the data protection information. Regardless of this, however, you can always contact the controller of your choice. Your enquiry will then, if necessary, be forwarded to the other controller for response.

8.1 Data Processing when Integrating the Trustbadge / Other Widgets

The Trustbadge is provided by a US-American CDN provider (Content Delivery Network). An adequate level of data protection is in each case ensured by an adequacy decision of the EU Commission, which for the USA can be accessed here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. Insofar as the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.

When the Trustbadge is accessed, the web server automatically stores a so-called server log file, which also contains your IP address, the date and time of access, the volume of data transferred and the requesting provider (access data), and documents the access. The IP address is anonymised immediately after collection, so that the stored data cannot be assigned to your person. The anonymised data is used in particular for statistical purposes and for error analysis.

8.2 Data Processing after Order Completion

Insofar as you have given your consent, after order completion the Trustbadge accesses order information stored on your end device (order total, order number, where applicable purchased product) as well as the email address, and your email address is hashed by means of a cryptographic one-way function. The hash value is then transmitted to Trusted Shops together with the order information in accordance with Art. 6(1)(1)(a) GDPR.
This serves to check whether you are already registered for Trusted Shops services. If this is the case, the further processing takes place in accordance with the contractual agreement made between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to the automatic recognition via the Trustbadge, you will subsequently be given the opportunity to register manually for the use of the services or to conclude the protection within the framework of your possibly already existing usage contract.

For this purpose, after the completion of your order, the Trustbadge accesses the following information that is stored on the end device you use: order total, order number and email address. This is necessary so that we can offer you the buyer protection. A transmission of the data to Trusted Shops only takes place when you actively decide to conclude the buyer protection by clicking on the correspondingly labelled button in the so-called Trustcard. If you decide to use the services, the further processing is governed by the contractual agreement with Trusted Shops in accordance with Art. 6(1)(b) GDPR, in order to be able to complete your registration for the buyer protection and secure the order as well as, where applicable, subsequently send you review invitations by email.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6(1)(f) GDPR for the purpose of ensuring trouble-free operation. In doing so, processing in third countries (USA, Great Britain and Israel) may take place. An adequate level of data protection is in each case ensured by an adequacy decision of the EU Commission, which can be accessed for the USA here, for Great Britain here and for Israel here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. Insofar as the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.

9. Social Media

9.1 Social Buttons from Facebook (by Meta), Instagram (by Meta)

On our website, social buttons of social networks are used. These are merely integrated into the page as HTML links, so that when our website is accessed, no connection to the servers of the respective provider is yet established. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, use the Like or Share button.

9.2 Our Online Presence on Facebook (by Meta), Instagram (by Meta), Youtube

Insofar as you have given your consent to this in accordance with Art. 6(1)(1)(a) GDPR to the respective social media operator, when you visit our online presences on the social media mentioned above, your data is automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place adverts inside and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. Please refer to the privacy notices of the providers linked below for the detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your relevant rights and setting options to protect your privacy. Should you nevertheless need help in this regard, you can contact us.

Facebook (by Meta) is an offering of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland („Meta Platforms Ireland“). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The data processing within the framework of the visit to a Facebook (by Meta) fan page takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the third-country transfer, insofar as the respective service provider is certified. A certification exists.

Our service providers are based and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these safeguards: standard data protection clauses of the European Commission.

Instagram (by Meta) is an offering of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland („Meta Platforms Ireland“). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing within the framework of the visit to an Instagram (by Meta) fan page takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the third-country transfer, insofar as the respective service provider is certified. A certification exists.

Our service providers are based and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these safeguards: standard data protection clauses of the European Commission.

YouTube is an offering of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are based and/or use servers in countries outside the EU and the EEA, for which the European Commission has determined an adequate level of data protection by decision.

10. Contact Options and Your Rights

10.1 Your Rights

As a data subject, you have the following rights:

in accordance with Art. 15 GDPR, the right to request information, to the extent specified there, about your personal data processed by us;
in accordance with Art. 16 GDPR, the right to request the immediate correction of incorrect personal data or the completion of your personal data stored by us;
in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless the further processing is necessary for the exercise of the right to freedom of expression and information; for the fulfilment of a legal obligation; for reasons of public interest or for the assertion, exercise or defence of legal claims;
in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is contested by you; the processing is unlawful but you refuse its erasure; we no longer need the data but you require it for the assertion, exercise or defence of legal claims, or you have objected to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or of our company headquarters for this purpose.

Right to object

Insofar as we process personal data as explained above to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing takes place for purposes of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you only have a right to object on grounds relating to your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

This does not apply if the processing takes place for purposes of direct marketing. In that case, we will no longer process your personal data for this purpose.

10.2 Contact Options

If you have any questions about the collection, processing or use of your personal data, about information, correction, restriction or erasure of data, as well as the revocation of consents given or objection to a particular use of data, please contact us directly via the contact details in our legal notice.